
Section 6–ATM200-002 Actuator Issues Remote Electrical Downtilt System Handbook
6-2 May 2009 Bulletin 639519 • Revision D
• Daisy chain good actuators one pair at a time to test output connection of actuators.
• Check actuator female connector.
• Isolate and eliminate other devices in cable path until problem device is found (e.g., output con-
nector of junction box, jumper cable).
• If cable path to outmost device exceeds 200 meters and all devices/cables are good,
reconfi gure the path for shorter cable path.
• Defective TMA (see Section 12) or smart bias tee (see Section 11).
• Verify that surge arrestor, such as APTDC-BDFDM-DB or APTDC-BDFDF-DB, for a sector is not
dc ground but passes dc voltage.
6.3 Actuator Reports Permanent Jam
• There is a “temporary” jam which corrects itself.
• A report of a “permanent” jam is a problem.
• If fi eld-installed:
• Compression ring may still be present.
• Actuator was not attached to downtilt rod correctly (see Instruction Bulletin #639526).
• Actuator was set to incorrect angle when attached to downtilt rod (angle shown in bushing
should match angle that the actuator is set for – generally, max tilt angle).
• Remove actuator. Verify antenna is OK by certifying that tilt rod moves freely (about 2-3 lbs. max
force) from max to min tilt. Test actuator while detached. If the permanent jam remains, replace
the actuator.
• If actuator is factory-installed:
• Isolate the actuator (i.e. not daisy-chained or connected by a junction box or splitter to
another actuator).
• Retest the actuator
• If you still get the “permanent” jam, replace the antenna. (See Note 2 at the beginning of this
section.)
6.4 Angle Displayed in Antenna Bushing Window Does Not Match
Angle Reported by Controller Software
• A mismatch of ±0.1° is not a problem.
• Check that actuator is confi gured with correct antenna model.
• Field-installed actuator was not set to correct angle before attaching to the antenna.
• Re-attach actuator so that the angle reported by the controller software initially matches the angle
displayed in the antenna bushing window.
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