Andrew ATC200-Lite Guía para resolver problemas descargar pdf (Pagina 41)

Bulletin 639519 • Revision D May 2009 7-1

Section 7

ATC200-LITE-USB Issues

1. Andrew requires pretesting actuators on the ground prior to installation,

using the Andrew portable controller and the latest version of the

controller software (available online at www.andrew.com under Products

→

Antennas→Teletilt

RET System). This will verify proper actuator

functionality and also ensure that the latest available actuator ﬁ rmware

release is installed on the actuator. Failure to conduct pre-test and pre-

installation procedures deﬁ ned by Andrew will void warranty.

2. Unauthorized removal of a protective shroud to replace actuators voids

the Andrew warranty.

7.1 No USB Connection

• See Section 13 to correct USB driver.

• A USB cable does not work on Vista 64 bit. (If your C drive contains a folder for “Program

Files” and a folder for “Program Files X86”, you have Vista 64 bit.)

Use a serial cable instead. If you do not have serial ports on the computer, use a serial to USB

adapter. Two preferred sources of the adapter are the Dynex from Best Buy or the Airlink from

Fry’s. A 64 bit driver for the adapter is also needed.

• Reboot the laptop to see if it will recognize the ATC200-LITE-USB.

• Disconnect and reconnect USB cable to get the laptop to recognize the USB.

• Jiggle the USB cable to make sure it is making contact.

7.2 Tilt Range Incorrect

• Ensure actuator is conﬁ gured for correct antenna model.

7.3 Tilt Reading Incorrect

• It is alright to have a mismatch of ±0.1° between the angle displayed in the antenna bushing

window and the angle reported by the ATC200-LITE-USB.

• Ensure actuator is conﬁ gured for correct antenna model.

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Andrew ATC200-Lite Guía para resolver problemas Pagina 41